We will move your website to a new host for you.
Before we proceed you must provide us with the following details in the order notes form
- Cpanel or old host login details
- FTP details
- Domain name registrar’s login details
During the move we will place your site into maintenance mode if it’s a live store receiving orders. We will do this to prevent orders from being placed.
Before we begin the move we will need to access your current domain name registrar to lower the Time To Live for the DNS propagation. We do this as normal DNS propagation can take up to 48 hours to complete. We will lower it to only 15 minutes, ensuring a minimum amount of downtime, which is unfortunately a part of a site migration.